How to Change Membership Tier

Upgrade or downgrade your membership tier through the Stripe Billing Portal. Owner-only.

Membership tiers set your annual dues, company listing prominence, and event benefits. Changes happen through the Stripe Billing Portal so we keep your saved card and payment history intact.

Owner-only. If you're on a company seat but don't manage billing, the buttons are disabled with an "Owner Only" label. Ask whoever pays the dues to make the change.

Change your tier

  1. Open Billing Settings.
  2. Click Manage Billing (or Set Up Online Billing if you haven't connected Stripe yet).
  3. Stripe's billing portal opens. Choose Update plan and select the tier you want.
  4. Review the prorated charge (or credit), confirm, and you're done. Your new tier is live immediately.

Good to know

  • Upgrades charge prorated today. If you upgrade mid-cycle, Stripe collects the difference right away — your next renewal is at the full new tier price.
  • Downgrades credit your next invoice. No immediate refund, but the unused balance carries forward.
  • Your card stays. You don't have to re-enter payment info.
  • Add-on support level carries over. If you're a Chamber Champion or Hall of Fame supporter, that stays active — change it separately in Billing Settings.

Still need help?

Not sure which tier fits your company? Contact us and we'll walk through it.

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