You can cancel your membership yourself from Billing Settings. Your membership stays active through the end of your current paid period, then ends automatically — no surprise charges.
Only the company owner can cancel the membership. If you're on a company's seat but not the owner, ask whoever manages billing for your company to handle this. Non-owners see a disabled "Owner Only" button instead.
Cancel at period end
- Open Billing Settings.
- Find the Membership Status section.
- Click Cancel at Period End (the amber button).
- Confirm in the popup.
Your renewal date updates to show the membership ending on that date. You'll still see invoices, messages, and events working normally — access stays on.
Changed your mind?
Anytime before the period-end date:
- Return to Billing Settings.
- Click Keep Membership Active (green button).
- Auto-renewal resumes immediately.
Good to know
- You keep full member access through the entire paid period. Events, directory, messaging all still work.
- We don't auto-refund the remainder of your paid period. If you need a refund for extenuating circumstances, contact support.
- Cancelling does not delete your account or content. Your posts, messages, and profile stay. To fully delete your account, use Delete Account in Sign In & Security.
Still need help?
Open support chat from any page or contact us.